Help and Support
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Getting Started
Getting Started
3
Access and Login
Finding Your Way Around
Event Selector
Glossary of Terms
0
Event Planning
Guest Profiles
2
What are Guest Profiles?
How to Create Guest Profiles
Guest Profile Groups
1
What are Guest Profile Groups?
Travel Plan
6
What is a Travel Plan?
How to Create a Travel Plan
How to Create a Template Travel Plan
How to Assign a Travel Plan to an Event
How to Fill in a Travel Plan Template
View all 6
Travel Documents
0
Plan Overview
0
Event Groups
3
What are Event Groups?
Creating Event Groups
Assigning Events to an Event Group
Mobile App & Email Configurations
Mobile App/Event Brands
7
What is an Event Brand?
How to Begin Creating Your Event Brand
Event Brands - Setting Fonts, Button Colour and the Main Background
Event Brands - Designing the Navbar, Slide out Menu and the Home Screen Widgets
Event Brands - Designing the Login Page
View all 7
Templates
1
Creating a Guest Registration Email Template
App Content
Points of Interest (POI) Locations
2
How to Add Points of Interest Locations
What are POI's?
Useful Phrases
1
Importing Useful Phrases
FAQ's
1
FAQ's For Your Event
Media Wall
3
How to Create a Media Wall
What is Media Wall?
How to Create Media Wall Content
Custom Content
2
What is Custom Content?
Creating Custom Content
Custom Phonebook
1
Creating Custom Phonebooks
App Policies
1
Creating App Policies
Chat
4
How to Set Event Organiser Chat Name
Managing Chat Conversations
What is Chat?
Host Chat and Messaging
Location Maps
2
What are Location Maps?
How Do I Create a Location Map?
Event Management
About Event Management
1
What is Event Management?
Events
2
Event Details
Create a new event
Guests
7
Creating Guests
Managing Guests
Guest Details
Adding Event Details to a Guest
Inviting Guests
View all 7
Guest Groups
4
What are Guest Groups?
Creating Guest Groups
Sending Guest Group Invites
How To Add Guests into Guest Groups
Actvities
3
What are Activities?
Creating Activities
How To Add Activities to Guest Groups
Accommodation
5
What is the Accommodation Feature?
Creating Accommodation
How to Create Room Types
Adding Accommodation to a Guest
How to Use the Accommodation Import Sheet
Room Manager
10
What is Rooming Manager?
Importing a Room List
Top Tips for Importing a Rooming List
How To Use Room Manager
How to Create an Accommodation
View all 10
Travel Arrangements
8
What is Travel Arrangements?
Import Flight Arrangements
Import Transfer Travel Arrangements
Import Vehicle Hire Travel Arrangements
Top Tips for Importing Travel Arrangements
View all 8
Surveys
1
How To Create a Survey
Methods of Communication
6
How to Communicate with Guests
Push Notifications
Map Markers
Activity Reminders
Registration Emails
View all 6
Documents
4
Introduction to Documents
How to Upload Individual Documents
How to Upload Bulk Documents
How to Assign Documents
Information collected
Privacy policy
2
Create a Legal Notice
How To Apply an Event Policy
Opt-out policy
0
Mobile App Help
How To...
10
Adding Events to Your App
Register for an Event
How to Switch Between Events
How To View Accommodation in the Mobile App
Using Chat in the Mobile App
View all 10
App Builder
The basics
0
Theme
1
Menu/Sidebar
Menu
0
Widgets
0
App Builder Terminology
0