Side Menu -> Chat
Chat is a feature that allows Guests to communicate with Event Organisers or Platform Users. When a Guest is invited to an Event under an Event Brand, a feature that can be added to the Brand which is called 'Chat'. This then opens a direct line of communication to individual Guests by providing a messenger platform.
The Chat feature can be used to provide live support to Guests or actively answer team queries with fast messaging:
Click on 'Chat' on the left side menu to display all Guest messages
You have successfully accessed Chat!
To chat with a Guest click +Start New Chat and the Start A New Chat modal will appear
Type in a Guest's name and they will appear in the drop down menu for selection. A message can then be drafted and sent.
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