Host Chat

Modified on Wed, 14 May at 8:20 AM

Event configuration > Event details >Event Brand > Hosts

Host Chat is a form of Two-way communication between a Host & a Guest.

Step 1 Setting up a Host for the event

From the side menu

> Select 'Event configuration'

> Select 'Event details'
> Choose 'Host' tab

Here you can Add a profile as the Host for your event.

Step 2 Enabling Host Chat for the Mobile App

From the side menu

> Select 'Event configuration'

> Select 'Event Brands'
> Choose the Event brand that Hosts are going to use.
> Then "Action's" button and 'Change Theme'

This will take you to the Theme builder to configure items on the Mobile App interface.

> Select 'Menu'

> Scroll down till you see the 'Add Feature' button, you can then enable - Host Chat for the Host's event brand (this will now show on the side menu of the App)

> For the Guests event brand - they will need to have the 'Chat feature added instead of Host Chat.

How to send a Host Chat from the Host

Open the Host branded App and sign in

> From the Side-Menu select 'Host Chat'

How to send a chat to the host

Open the Guest branded App and sign in

> From the Side-Menu select 'Chat'

> The Guest can then send a message

To note: The Guest must incite the conversation first. So that the Host can reply. The Host does not have the option to select a guest to 'chat'.

The left image shows how the chat inbox for the Hosts looks.

The Right-side image shows the guests view, when they open 'Chat'.