Help and Support

Getting Started 3

• Access and Login
• Finding Your Way Around
• Event Selector

Glossary of Terms 0

Guest Profiles 2

• What are Guest Profiles?
• How to Create Guest Profiles

Guest Profile Groups 1

• What are Guest Profile Groups?

Travel Plan 6

• What is a Travel Plan?
• How to Create a Travel Plan
• How to Create a Template Travel Plan
• How to Assign a Travel Plan to an Event
• How to Fill in a Travel Plan Template

View all 6

Travel Documents 0

Plan Overview 0

Event Groups 3

• What are Event Groups?
• Creating Event Groups
• Assigning Events to an Event Group

Mobile App/Event Brands 7

• What is an Event Brand?
• How to Begin Creating Your Event Brand
• Event Brands - Setting Fonts, Button Colour and the Main Background
• Event Brands - Designing the Navbar, Slide out Menu and the Home Screen Widgets
• Event Brands - Designing the Login Page

View all 7

Templates 1

• Creating a Guest Registration Email Template

Points of Interest (POI) Locations 2

• How to Add Points of Interest Locations
• What are POI's?

Useful Phrases 1

• Importing Useful Phrases

FAQ's 1

• FAQ's For Your Event

Media Wall 3

• How to Create a Media Wall
• What is Media Wall?
• How to Create Media Wall Content

Custom Content 2

• What is Custom Content?
• Creating Custom Content

Custom Phonebook 1

• Creating Custom Phonebooks

App Policies 1

• Creating App Policies

Chat 3

• How to Set Event Organiser Chat Name
• Managing Chat Conversations
• What is Chat?

Location Maps 2

• What are Location Maps?
• How Do I Create a Location Map?

About Event Management 1

• What is Event Management?

Events 2

• Event Details
• Create a new event

Guests 7

• Creating Guests
• Managing Guests
• Guest Details
• Adding Event Details to a Guest
• Inviting Guests

View all 7

Guest Groups 4

• What are Guest Groups?
• Creating Guest Groups
• Sending Guest Group Invites
• How To Add Guests into Guest Groups

Actvities 3

• What are Activities?
• Creating Activities
• How To Add Activities to Guest Groups

Accommodation 5

• What is the Accommodation Feature?
• Creating Accommodation
• How to Create Room Types
• Adding Accommodation to a Guest
• How to Use the Accommodation Import Sheet

Room Manager 10

• What is Rooming Manager?
• Importing a Room List
• Top Tips for Importing a Rooming List
• How To Use Room Manager
• How to Create an Accommodation

View all 10

Travel Arrangements 8

• What is Travel Arrangements?
• Import Flight Arrangements
• Import Transfer Travel Arrangements
• Import Vehicle Hire Travel Arrangements
• Top Tips for Importing Travel Arrangements

View all 8

Surveys 1

• How To Create a Survey

Methods of Communication 6

• How to Communicate with Guests
• Push Notifications
• Map Markers
• Activity Reminders
• Registration Emails

View all 6

Documents 4

• Introduction to Documents
• How to Upload Individual Documents
• How to Upload Bulk Documents
• How to Assign Documents

Privacy policy 2

• Create a Legal Notice
• How To Apply an Event Policy

Opt-out policy 0

How To... 10

• Adding Events to Your App
• Register for an Event
• How to Switch Between Events
• How To View Accommodation in the Mobile App
• Using Chat in the Mobile App

View all 10

The basics 0

Theme 1

• Menu/Sidebar

Menu 0

Widgets 0

App Builder Terminology 0