How To...

Adding Events to Your App
If you are creating a number of events with the same people in attendance, you may want to improve their user journey when signing up to each subsequent eve...
Thu, 30 Jun, 2022 at 3:32 PM
Register for an Event
When a guest has been added to the platform and has been invited, a custom email will be sent to the guest requesting to both download the app and register ...
Thu, 30 Jun, 2022 at 3:39 PM
How to Switch Between Events
Switching between events can be done either on the login page of an event, or as a sidebar menu option to guests who have logged into an event.  Login p...
Thu, 30 Jun, 2022 at 3:42 PM
How To View Accommodation in the Mobile App
When logged into an event in the mobile app, all guest information is located on the left sidebar menu by tapping on the 3 line menu icon in the top left co...
Thu, 30 Jun, 2022 at 3:47 PM
Using Chat in the Mobile App
Mobile App Guests can contact Event Organisers/Platform using the direct messaging feature called Chat which gives guests a platform for questions, quer...
Thu, 7 Apr, 2022 at 12:31 PM
How to View your Travel Information in the Mobile App
When logged into an event in the mobile app, all guest information is located on the left sidebar menu by tapping on the 3 line menu icon in the top left co...
Thu, 7 Apr, 2022 at 12:29 PM
How to Add Media Wall Content
Media Wall can only be displayed and added in the mobile app when the feature has been added on the platform via app builder. Locate the media wall in t...
Wed, 6 Apr, 2022 at 4:14 PM
How to Submit Requirements
Submitting requirements can be done by tapping on Requirements located in the left sidebar menu of the mobile app. You will then be given the option to sel...
Thu, 7 Apr, 2022 at 12:03 PM
How to Update your Settings
Located in the sidebar menu of the mobile app, tap on Settings to display guest information: Settings can only be displayed in the mobile app w...
Thu, 7 Apr, 2022 at 12:15 PM
Why Isn't My Weather Working?
Its rare, but on occasion, the weather widget may not display on the mobile app after the creation of an Event or Event Brand which is a really simple fix! ...
Tue, 7 Jun, 2022 at 1:40 PM