Glossary of Terms

Modified on Wed, 7 May at 12:11 PM

Section	Term	Description	Useful Links
Accommodation	Accommodation	Displays all the guest’s accommodation arrangements that have been assigned to them
Accommodation	Accommodation Template	An import sheet that can be used to import hotels and other accommodations which is found using the actions button on the Accommodations page
Accommodation	Room Manager	Manage how guests are assigned to hotels and accommodation arrangements.
Accommodation	Rooming Plan	An import sheet that can be used to assign guests to hotels and accommodations found using the actions button on the Rooming Manager page
Activities	Activities	These are the items that forms a guest’s personal itinerary and can be create for any activity for your event (e.g. appointment; meet times; suite opening; kick-off; race start etc.)
Activities	Activity Template	The import sheet that can be downloaded and used from the Activity page to import multiple Activities to your event
Activities	Guest Check-In	If hosts use the app, they can check-in guests into event activities
Activities	Guest Check-in	Allows event organisers to check in guests where the health passport is in use
App Content	Chat	This two-way messaging feature allows a guest to contact the event organiser regarding the event
App Content	Coupons/Vouchers	This allows you to create coupons and vouchers for your event to be redeemed by guests
App Content	Custom Content	This allows event organisers to create event specific information that is not covered by other features in the platform
App Content	Custom Phonebook	The platform allows event organisers to create custom phonebooks for the mobile app
App Content	FAQ’s	A list of frequently asked questions can be created in the portal and ordered as required
App Content	Import Phrases	This is how phrases that can be added to your event
App Content	Map Overlay	This is a layer than can be placed over a Location Map to display to guests
App Content	Media Wall	This allows event organisers to create a page in the app where guests can upload photos during the event for all guests to view
App Content	POI	Points of Interest
App Content	Point of Interest	Using the location map to highlight points of interest over your event on micro or macro scale
App Content	Random Guest	A random guest selector across your event for the purposes of a competition or random selection
App Content	Surveys	The platform allows event organisers to create an unlimited number of surveys per event and review answers provided
App Content	Useful Phrases	The platform allows event organisers to import event location specific language phrases from a predefined list in the system
Custom Content	Embedded HTML	This is a section within Custom Content that allows for web pages to be codes or created and displayed within the app
Custom Content	Embedded Video	This allows a video to be linked and displayed within Custom Content to Guests in the mobile app
Custom Content	External HTML	This allows you to link a web page that can be displayed in the mobile app when selected through Custom Content
Documents	Documents	The storage of any tickets, passports, Driving Licences, and other event specific documents to assign to guests digital on the mobile app
Event Brand	App Builder	A section of functionality that allows you to create branded applications for your event under Event Brands
Event Brand	App Disclaimer	A disclaimer that is positioned on the login page of the mobile app to display to guests
Event Brand	Button Colour	The colour of any buttons displayed to guests in the mobile app
Event Brand	Custom Image Widget	This enables event organisers to add a custom image to the home screen of the app
Event Brand	Custom Video	A feature in the app builder that allows you to upload a video to use on your event in the mobile app
Event Brand	Custom Welcome Message	Allows event organisers to set a message to be view on the home screen for guests
Event Brand	Event Brands	This allows event organisers to create brand specific look and feels for guests in the mobile app
Event Brand	Navbar	The header of the mobile app which can be customised in the app builder section
Event Brand	Notes	This provides a location where the guest can create bespoke notes in the mobile app
Event Brand	Overlay Colour	An overlay can be used on custom content sections and used to brand in line with your event
Event Brand	Sidebar	The side menu section of the mobile app which holds feature selections which can be amended in the app builder section
Event Brand	Widgets	These are the home screen items that are on the mobile app displayed to guests. These can be customised in the app builder section
Events	Event Details	An overview of your event details which can be edited and reviewed
Events	Events	Create multiple events as you plan
General	Bulk Actions	A button located on most pages which gives you the ability to make bulk amendments such a selecting all and deleting multiple items
General	Custom Fields	The ability to capture relevant information by adding fields to forms that can then be displayed on Guest details page or other areas
General	Event Selector	Located in the top left corner of the platform, allows you to select which event to review
General	Guests/Mobile Users	Visitors to your event and operational staff using the Guestia mobile app
General	History	The general notes and history of a platform element that records any changes or amendments
General	Import Template	An example import sheet that can be downloaded by clicking the Actions button on the Guest page
General	Personal Details	A section of information displayed in the guest details page
General	Platform Users	Backend administrative users that create and manage your event
General	System Settings	An area of the platform that allows users to amend system settings
General	The Mobile App	The mobile app displays all content you have created in the platform
General	The Platform	Our back end content management system
Guest	Guest Details	The details of a guest when selected from the Guest Index page showing specific guest information
Guest	Guest Index Page	The table of guests displayed on the Guest page of Event Management
Guest	Guest Registration	A type of email that is sent to guests to register for an event which can be branded to your event
Guest	Guests	Event organisers can manage every aspect of a guest from with the Guest feature in the platform
Guest Groups	Bulk Guest Registration	A type of bulk email that is sent to guests to register for an event which can be branded to your event
Guest Groups	Guest Groups	This provides a way for event organisers to segment and communicate with guests based on any factor you wish to group guests by
Guest Groups	Guest Groups	An easy way to segment guests attending the event from event days, to teams and departments
Messages	Messages	View communications that have been sent to guests from Push Notifications to Emails along with the specific details
Messages	Messaging/Notifications	Event organisers to communicate with guests in a variety of methods and can be used to communicate with individuals, groups or the entire event
Mobile App	Currency Converter	Provides real-time currency rates based on the nationality of the guest profile and the local event currency
Mobile App	Guest Share	This allows a guest to share their itinerary with another person
Mobile App	Location Map	Interactive map view of all points of interest created in the platform
Mobile App	Message Inbox	The message inbox provides a central place where the guest can view all contact that has been made between the event organiser/platform and the guest
Mobile App	Personal Itinerary	Quick and easy view of your bespoke event itinerary
Mobile App	Requirements	This allows a guest to record and view a list of any special requirements they may have and may need to tell event organisers about
Mobile App	Settings	This allows a guest to update their details as well as set preferences in the app
Mobile App	Switch Event	If you are registered on more than 1 event, switch between them with ease
Mobile App	Upload Documents	This allows event organisers to set event specific documents that are required for the event from guests (e.g. passport details; flight confirmations etc.)
Mobile App	Weather Forecast	The home screen widget provides real-time weather information at the event location
Planning	Event Groups	Create event groups to organise a series of events
Planning	Event Groups	This allows you to group events across a period of time or by theme. This could be anything from a season to types or events
Planning	Guest Profile	The master record of a single guest that can then be imported to various events without creating multiple times
Planning	Guest Profile Groups	Guest Profile Groups for regular attendees to be imported to an event
Planning	Guest Profiles	Guest profiles allow organisers to add/import previous or regular guests for various events
Planning	Itinerary Overview	Here you can view all travel and accommodation for guests of your event in a table format
Planning	Plan Overview	A great way to overview a team or department itinerary. Here requests can be made for events which are then reviewed and decided on.
Planning	Planning	A section of functionality for regular event attendees and travel records
Planning	Travel Documents	An area to upload Travel Documents such as Passports, Visas, Health Passes and other travel specific documentation
Planning	Travel Planning	Travel planning to organize and encompass all travel arrangements for a guest
Reporting	Dashboard	The home screen of the platform which can be customised with widgets for the event selected
Reporting	Itinerary PDF	This is a PDF version of all Activities that make up the Itinerary which can be run within Reporting
Reporting	Reporting	The platform has a full reporting suite available, allowing users to report on every facet of an event
Reporting	Reporting	A section of functionality that allows for various reports to be run for your event from Guests to Travel
Settings	App Policies	You can set bespoke privacy policies on a per event basis that guests agree to when they first register for that event
Settings	Roles	The individual roles assigned across the platform and event (mobile app users, event organisers)
Settings	Users	A section within System Settings that allows the view of guest users and platform users
Templates	Email Templates	Create custom branded emails to be used to communicate with guests
Templates	User Invitation	A form of Tenplate that is sent to Guests via email with registration instructions to access the event
Travel	Flight Import Template	An Import sheet that can be used to add and assign flights to your event
Travel	Inbound	A direction of travel returning in direction or arriving at a specific location
Travel	No of PAX	The number of passengers that a travel arrangement is able to carry and be assigned to guests
Travel	Outbound	A direction of travel leaving in direction of destination as a departure
Travel	Routes	Here you can create a new group for travel arrangements to make up a route
Travel	Transfer Import Template	An import sheet that can be used to add and assign transfers to your event
Travel	Travel	Displays a consolidated list of all the guests travel arrangements that have been assigned to them
Travel	Travel Arrangements	A section to create and manage all travel for your guests
Travel	Travel Planner	An overview and management of guest travel arranegments
Travel	Vehicle Hire Import Template	An import sheet that can be used to add ans assign hire cars to your event